At the same time as I'm impressed that the CEO of a company is asking you to call him to ask him a question, I can't help but thinking "Shouldn't he have more important things to take care of?"
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We would LOVE to hear from you now if you have suggestions about how the spreasheet application should work. Please feel free to call us and speak with our CEO, Kevin. His number is (415) 391-9200. We also have a toll-free number which works in the US. That number is (800) 890-2013.